I've lost important messages or, it better say, they haven't got through to the person I sent them to, and I haven't saved and logged out. I have mobile MXit and Evo for laptop. I used Evo to type the messages, sent them, logged out, and later learned that they were never delivered. The laptop and mobile versions are the exact same MXit account. Yes, I know, I have been searching on the Internet and so far I got one answer. The messages are of a painful matter and I cannot recall the exact wording and explanations.
R
Answer by
Robert Polubinski
You should have created a backup to restore it later on the phone or on the PC. If no backup was created for your chat history, even if the messages weren't delivered, then it's impossible to recover them. The messages are stored only for the active session. If you close, uninstall, delete the application, then messages are deleted. However, you can ask the developers because it could be possible they saved a session with the messages. Use the following emails to get in touch with them:
The verification code does not appear, even if I click on Refresh. I can't log in. Can you help?
P
Answer by
Pete Clapp
In order to fix the issue, check your Internet connection. If there isn't any problem, navigate to Start > Control Panel > System and Security > Windows Firewall and temporarily disable it. Do the same with your security program and try again to log in. If you can't, uninstall the application and download and install the updated version of the utility. Check the official forum for further solutions.
I have a Blackberry and have trouble downloading the 7 version of this application. How can I solve this?
L
Answer by
Leonard Moore
It is possible that the version 7 of this application is not available for your Blackberry device. In order to download the latest version that can be runned on your phone, you should visit the following website : http://m.mxit.com/ using your Blackberry device. By doing this, you can choose your phone model and download the latest version that can be runned on it.
I've lost important messages or, it better say, they haven't got through to the person I sent them to, and I haven't saved and logged out. I have mobile MXit and Evo for laptop. I used Evo to type the messages, sent them, logged out, and later learned that they were never delivered. The laptop and mobile versions are the exact same MXit account. Yes, I know, I have been searching on the Internet and so far I got one answer. The messages are of a painful matter and I cannot recall the exact wording and explanations.
You should have created a backup to restore it later on the phone or on the PC. If no backup was created for your chat history, even if the messages weren't delivered, then it's impossible to recover them. The messages are stored only for the active session. If you close, uninstall, delete the application, then messages are deleted. However, you can ask the developers because it could be possible they saved a session with the messages. Use the following emails to get in touch with them:
[email protected]
support.mxit.com
The verification code does not appear, even if I click on Refresh. I can't log in. Can you help?
In order to fix the issue, check your Internet connection. If there isn't any problem, navigate to Start > Control Panel > System and Security > Windows Firewall and temporarily disable it. Do the same with your security program and try again to log in. If you can't, uninstall the application and download and install the updated version of the utility. Check the official forum for further solutions.
I have a Blackberry and have trouble downloading the 7 version of this application. How can I solve this?
It is possible that the version 7 of this application is not available for your Blackberry device. In order to download the latest version that can be runned on your phone, you should visit the following website : http://m.mxit.com/ using your Blackberry device. By doing this, you can choose your phone model and download the latest version that can be runned on it.